Support Center

To install an app on your Android device, simply visit the Google Play Store, search for the app name, and tap "Install." If you have an APK file, you'll need to enable installation from unknown sources in your device settings, then open the APK file to install it.

To install an app on your iOS device, open the App Store, search for the app name, and tap "Get" or the price button, then "Install." You may need to authenticate with Face ID, Touch ID, or your Apple ID password.

If your app keeps crashing, try the following steps: 1) Force close the app and reopen it, 2) Restart your device, 3) Check for app updates, 4) Clear the app cache (Android only), 5) Ensure your device has enough storage space, 6) If all else fails, uninstall and reinstall the app.

To update your app on Android, open the Google Play Store, tap your profile icon, go to "Manage apps & device," and check for updates. On iOS, open the App Store, tap your profile icon, and scroll down to see available updates.

If you've forgotten your login credentials, look for a "Forgot Password" option on the login screen. Enter your email address, and follow the password reset instructions sent to your email. If you don't remember your username or email, please contact our support team.

For Android, refunds must be requested through the Google Play Store within 48 hours of purchase. Go to Play Store > Account > Purchase History > select the app > Request refund. For iOS, go to reportaproblem.apple.com, sign in with your Apple ID, find the purchase, and request a refund.

If you want to permanently delete your personal data from our services, you can submit a data deletion request. This will remove all your personal information from our systems. Please note that this action is irreversible.